Melissa O'Hara, President of O'Hara Solutions Group has a passion for the creativity and unique problem solving that the Design Thinking framework enables. She has experience in launching new products using Design Thinking including a new insurance product targeting millennials. Her primary area of focus using the methodology is in Human Resource related applications. This included developing a workforce of the future methodology for a major Fortune 500 company to develop creative action plans to as well as staying relevant as an employer based on changing marketplace needs, increasing retention, and engagement. She also has worked on developing strategies regarding Employee Experience including conducting empathy interviews for key segments of the employee journey.

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To learn more about Design Thinking and related services go to designthinkingsource.com

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